Shipping policy

🏛️ CONSCIOUS LOGISTICS: FROM OUR STUDIO TO YOUR ARCHIVE

At PapiJohn®, sustainability guides every mile. We operate under a Made-to-Order model to eliminate overproduction. Each piece is unique and created exclusively for you in our European hubs and our US-based 3PL.

1. OUR COLLECTION DESTINATIONS

Currently, our gallery ships exclusively to the following markets, ensuring the highest quality standards and optimized transit times:

  • North America: United States and Canada.

  • Eurozone: Germany, Austria, Belgium, Spain, Estonia, Finland, France, Greece, Ireland, Italy, Netherlands, and Portugal.

2. PROCESSING AND DELIVERY TIMES

Creating a piece of Conscious Art takes time. It takes us between 3 to 7 business days to manufacture your order. Once shipped, estimated times are:

  • USA & Canada: 3-5 business days.

  • Spain & Eurozone: 5-7 business days.

Tracking: As soon as your piece leaves our production center or our 3PL, you will receive an email with a tracking number to monitor your acquisition's journey.

3. TRANSPARENCY AND CO2 COMPENSATION

At PapiJohn®, we don’t hide logistics costs in the product price; we believe in radical honesty.

  • Live Rates: The cost is calculated in real-time based on the carrier and your exact location. You will see the breakdown at checkout.

  • Positive Impact: The profit from your shipping goes to Native, funding projects that actively offset carbon emissions. Your shipping is CO2 Neutral.

4. RECEIVING SECURITY

To avoid incidents and unnecessary transportation (which harms the planet), we ask you to:

  1. Verify your zip code: This is the most critical detail. An error here can cause a return.

  1. Provide a phone number: Essential for the local carrier to coordinate delivery with you.

Note: PapiJohn® is not responsible for re-shipping due to incorrect data. Costs for a second delivery attempt due to address errors will be the customer's responsibility.

5. INCIDENTS

If your piece arrives damaged or is incorrect, write to me directly at sarah@papijohn.com within 7 days of delivery. As the founder, I will ensure you receive a solution worthy of our firm.

Thank you for being part of this conscious change in the industry.

Original Art & Streetwear Archive. Designed in Cadifornia. 💎🦋

Stay Rebel. Stay Conscious. $arah Free 💎